About Us

Conical Software is a technology-driven IT company focused on helping businesses build strong digital foundations through web development and software solutions. With 5+ years of industry experience, we work with startups, growing businesses, and enterprises to deliver scalable, secure, and user-focused digital products.

Connect With Us

88 broklyn street, New York
+918796091134
support@conicalsoftware.com
Office Hours
Mon - Fri: 9:00 AM - 6:00 PM
Sat: 10:00 AM - 4:00 PM

support@conicalsoftware.com
Sector 135, Noida, Uttar Pradesh 201305, India

✦ Support & Maintenance

Keeping Your Business Running Without Interruptions

Conical Software is a trusted IT support company in India delivering managed IT services, technical support, cloud support, network support, data backup and recovery, and remote IT assistance that keeps your technology infrastructure secure, available, and performing at its best around the clock.

Our Services

Let's Talk

50+ Happy Clients

5+ Years of
Experience

📱What We Support

End-to-End IT Support and Services for Growing Businesses

As a dedicated IT support company in India, Conical Software provides comprehensive IT support and services that cover every layer of your technology stack, from helpdesk tickets and remote troubleshooting to full managed IT services, IT infrastructure management, and data backup and recovery, so your team can focus on the work that grows your business.

Technical Support Services

Our technical support services provide fast, expert resolution for hardware failures, software errors, OS issues, connectivity problems, user account management, and application troubleshooting across your entire organization, with clearly defined response SLAs and detailed resolution logging for every ticket raised.

Managed IT Services

Our managed IT services India provide a fully outsourced IT function for your business, including proactive monitoring, patch management, vendor coordination, asset tracking, and strategic IT planning delivered by a dedicated team that acts as your complete in-house IT department at a fraction of the cost.

IT Infrastructure Management

Our IT infrastructure management service covers the design, deployment, monitoring, and ongoing optimization of your servers, storage systems, virtualization environments, and on-premise or hybrid data center infrastructure to ensure reliability, security, and performance across every layer of your technology foundation.

Software Maintenance Services

Our software maintenance services keep your business applications running at peak performance through regular updates, security patches, bug fixes, compatibility testing, performance optimization, and proactive monitoring so software issues are identified and resolved before they ever impact your users or operations.

Cloud Support Services

Our cloud support services cover the full cloud lifecycle including cloud environment setup, configuration management, cost optimization, user access control, performance monitoring, and ongoing support for AWS, Azure, and Google Cloud workloads so your cloud infrastructure delivers on its promise of flexibility and efficiency.

Network Support Services

Our network support services cover LAN and WAN management, router and switch configuration, firewall setup, VPN provisioning, network performance monitoring, and connectivity troubleshooting to ensure your team stays connected, your data stays secure, and network downtime becomes a thing of the past.

Data Backup and Recovery Services

Our data backup and recovery services implement automated, encrypted, and tested backup systems across your servers, databases, and cloud environments so that when disaster strikes, whether from hardware failure, ransomware, or accidental deletion, your critical business data is fully recoverable with minimal downtime and zero data loss.

Remote IT Assistance

Our remote IT assistance service gives your team instant access to certified IT engineers who can diagnose and resolve issues remotely without waiting for an on-site visit. From software troubleshooting and user account resets to VPN connectivity issues and application errors, help is available whenever your team needs it.

IT Helpdesk Support

Our IT helpdesk support India service provides a centralized, well-staffed first point of contact for all IT issues across your organization. Our helpdesk team handles password resets, device setup, printer issues, software licensing queries, and basic connectivity problems so your internal team never wastes time on routine IT friction.

99.9% Uptime SLA Guarantee

Infrastructure and cloud environments monitored and maintained to deliver near-perfect uptime across all managed systems.

15-20 Min Critical Response

Maximum initial response time for Priority 1 critical issues affecting business operations or full system outages.

24/7 Remote IT Assistance

Round-the-clock remote IT assistance available across all time zones for businesses that cannot afford downtime.

4 Hr Standard Issue Resolution

Target resolution time for standard Priority 2 issues including software faults, access problems, and application errors.

💻 Our Technology Stack

Technologies Powering Our Apps

We use battle-tested, future-ready technologies for every Android and iOS app development and cross-platform app development project, chosen for performance, community support, and long-term maintainability.

React Native

Flutter

Swift

Kotlin

Android

Python

Django

FastAPI

GPT

OpenAI

LangChain

Anthropic

Google Gemini

TypeScript

React

Next.js

Vue.js

TailwindCSS

Bootstrap

Figma

Node.js

Java

.NET

PHP

Ruby

Laravel

Flask

Express.js

NestJS

Spring Boot

Symfony

CodeIgniter

CakePHP

Ruby on Rails

Apache

Docker

AWS

Azure

Google Cloud

Kubernetes

Linux

GitHub Actions

PostgreSQL

MongoDB

MySQL

Redis

GraphQL

Firebase

Selenium

Postman

SonarQube

JMeter

Shopify

WooCommerce

Stripe

Magento

WordPress

Google Analytics

Mailchimp

Google Ads

After Effects

Premiere Pro

🎯 Who We Support

Industries We Serve with IT Support and Services

Our IT support company in India provides industry-aware IT support across key verticals where technology reliability, data security, and system availability are not optional but fundamental to daily business operations.

Healthcare

HIPAA-aligned IT support, EHR system management, medical device connectivity, and clinical network management.

Finance and Fintech

High-security infrastructure management, compliance-ready IT environments, and zero-tolerance uptime support.

Education

Campus network support, learning platform maintenance, device management, and student system helpdesk.

Retail & E-Commerce

POS system support, ecommerce platform maintenance, inventory system management, and peak-season IT readiness.

Real Estate

Property management software support, CRM maintenance, agent device management, and secure data infrastructure.

Logistics and Manufacturing

Fleet tracking system support, warehouse network management, ERP maintenance, and operational IT continuity.

Startups and SMEs

Affordable managed IT services for small businesses with full IT department replacement at a fraction of in-house costs.

⭐ Why Choose Us

Why Choose Conical Software as Your IT Support Partner in India

When searching for a dependable IT support company in India that responds fast, communicates clearly, and treats your IT environment with the same care as your own team would, here is what makes Conical Software the partner businesses across India trust.

Certified IT Engineers

Our team of certified IT engineers brings expertise across managed IT services, cloud support, network management, infrastructure, and data backup and recovery with 500+ clients supported across India and globally.

Proactive, Not Reactive

Our managed IT services approach monitors your systems continuously and addresses potential issues before they escalate into costly outages. We fix problems before your team even notices them.

24/7 Remote IT Assistance

Our remote IT assistance team is available around the clock across all time zones so your business gets immediate expert help whenever an issue arises, not just during business hours.

Transparent SLA Commitments

Every engagement is backed by clearly written SLAs with defined response times, resolution targets, and uptime guarantees. Our technical support services are accountable in writing, not just in conversation.

Affordable for All Business Sizes

From affordable IT support services in India for startups to comprehensive enterprise IT management contracts, we offer flexible monthly plans that scale with your team size and infrastructure complexity.

Single Point of Contact

Every client gets a dedicated IT account manager who understands your environment, your team, and your priorities, providing continuity and accountability across every IT support interaction.

🧩 How We Onboard

Our IT Support Onboarding Process

Getting started with our managed IT services India is straightforward and low-disruption. Our structured five-phase onboarding process ensures your environment is fully documented, monitored, and supported within the first 30 days with no operational disruption to your team.

Discovery and Audit

Full IT environment audit, asset inventory, and risk assessment

Plan and SLA Setup

Custom support plan, SLA agreement, and escalation matrix

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Tooling and Onboarding

Monitoring tools deployed, helpdesk configured, team trained

Go-Live Support

Active monitoring begins, team accessible, all systems validated

Review and Optimize

Monthly reports, performance reviews, and IT roadmap updates

❓ Frequently Asked Questions

Have Questions in Your Mind? Get the Answers Now

What are managed IT services and does my business need them?

Managed IT services involve outsourcing the ongoing management, monitoring, and support of your entire IT environment to a specialist provider like Conical Software. Instead of reacting to problems after they happen, a managed IT services provider proactively monitors your systems, applies patches, manages security, and handles helpdesk support as a continuous, monthly engagement. Your business needs managed IT services if you are spending too much time on IT issues, experiencing frequent downtime, struggling with cybersecurity risks, or simply lack the internal capacity to manage your growing technology environment effectively.

How does your remote IT assistance service work?

Our remote IT assistance service gives your team immediate access to certified IT engineers via a dedicated support portal, email, or phone. Once a request is raised, our engineers use secure remote desktop tools to access your device or system with your permission and resolve the issue directly without requiring an on-site visit. For businesses on our managed IT services plans, remote support is included as unlimited usage. For ad-hoc requests, we offer pay-per-incident remote support with no minimum commitment required.

What does your data backup and recovery service include?

Our data backup and recovery services cover the design, implementation, and ongoing management of your backup strategy. This includes automated daily or real-time backups of servers, databases, endpoints, and cloud storage, encrypted backup storage with geo-redundant copies, quarterly recovery testing to validate backup integrity, and a documented disaster recovery plan with clearly defined Recovery Time Objectives and Recovery Point Objectives. We support on-premise, cloud, and hybrid backup architectures depending on your business requirements and compliance obligations.

What cloud platforms do your cloud support services cover?

Our cloud support services cover the three major public cloud platforms including Amazon Web Services, Microsoft Azure, and Google Cloud Platform. We support cloud environment setup, configuration management, access control, cost optimization, performance monitoring, security hardening, and ongoing technical support for cloud-hosted workloads across all three platforms. We also provide support for hybrid cloud environments that combine on-premise infrastructure with cloud resources, which is common among our mid-size and enterprise clients.

How quickly does your team respond to IT support requests?

Our technical support services follow a three-tier priority response framework. Critical Priority 1 issues such as complete system outages or security incidents receive an initial response within 15 minutes. Significant Priority 2 issues affecting multiple users or critical applications are responded to within 1 hour. Standard Priority 3 requests including individual user issues, access requests, and routine queries are addressed within 4 hours during business hours. All SLA response times are documented in your service agreement and tracked in our reporting dashboards.

Can you manage our existing IT infrastructure without replacing it?

Our IT infrastructure management service is designed to work with your existing environment rather than requiring you to replace hardware or software upfront. We begin with a full audit of your current infrastructure, document every asset and configuration, identify risks and optimization opportunities, and then take over ongoing management using our remote monitoring and management tools. Where upgrades or replacements are recommended, we present a phased roadmap with cost and risk analysis so you can make informed decisions at your own pace.

How much do managed IT services cost in India?

The cost of managed IT services in India depends on the number of users, devices, and infrastructure components to be managed, and the scope of support required. Our Essential IT Support plan for small teams starts from Rs. 10,000 to 30,000 per month. A full Business IT Management plan covering infrastructure, cloud, and network support ranges from Rs. 30,000 to 80,000 per month depending on environment complexity. Enterprise IT Partnership engagements are priced on a custom basis after a detailed discovery audit. We provide a transparent proposal with no hidden fees after a free initial consultation.

🚀 Start Your Digital Journey

Stop Firefighting IT Problems. Start Preventing Them.

Whether you need managed IT services, remote IT assistance, cloud support, data backup and recovery, or a complete IT support partnership, Conical Software is the IT company in India that keeps your business running, secure, and always available. Let us take IT off your plate entirely.

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